HOW REMOTE FIXASSIST WORKS
A simple 5-step process that gets your appliance running again — without anyone setting foot in your home.
Book online in 60 seconds
Pick the appliance, your time slot, and tell us briefly what's wrong. Pay $30 securely with Stripe (Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay).
Get your video call link
We send the video call link to your email and phone. No app to download — it works in any modern browser on iPhone, Android, or computer.
Connect with a certified technician
Click the link at your appointment time. Your technician introduces themselves and asks a few quick questions while you point your camera at the appliance.
Diagnose & fix together
Your tech walks you through every step in plain English: where to look, what buttons to push, what wires/parts to inspect. The vast majority of issues are fixed live on the call.
If parts are needed
If your appliance needs a replacement part, we identify the exact part number and give you trusted links to order it. Want a follow-up after the part arrives? Your second call is free.
WHY REMOTE REPAIR WORKS
73% of issues are fixed on the call
The majority of appliance problems are sensor errors, drainage clogs, loose connections, or simple component failures. A trained eye on video can spot them fast.
No trip charges or hidden fees
In-home appliance repair calls average $150–$300 just to walk in the door. Our flat $30 covers the entire diagnostic call.
Faster than scheduling a visit
Same-day and next-day slots available 7 days a week. No waiting two weeks for an opening.
You learn your appliance
Even after the call, you'll know exactly how your appliance works and what to watch for next time.